Shipping policy
Delivery Methods & Times
Please visit our delivery information page for delivery details.
Discount Coupons
Please note only one discount coupon can be used per shop session. We will not accept orders with multiple discount offers on them.
Order Confirmations
Upon submitting an order using our automated shopping basket system, the customer will receive an email containing order confirmation and details of the order.
Data Protection
Belfast Sausage Company are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. Belfast Sausage Company will not e-mail you in the future unless you have given us your consent Belfast Sausage Company will give you the chance to refuse any marketing email from us in the future. The type of information we will collect about you includes: your name, address, phone number, email address, credit/debit card details. We will not share your email address or any other details.
Multiple Orders
For multiple orders (company or corporate gifts) please contact us separately by e-mail: info@belfastsausagecompany.com
Unforeseen Circumstances
While every effort will be made to meet shoppers demands, cancellations or variations may be necessary as a result of Act of God, War, Strike, Lockout, Labour Dispute, Fire, Flood, Drought or other causes beyond the control of Belfast Sausage Company.
Complaints
If you have a complaint please contact us immediately by e-mail to info@belfastsausagecompany.comphone. All complaints will be acknowledged within one working day. Any complaint will be dealt with fairly, effectively and confidentially in accordance with the Web Traders Trust UK Code of Practice. These complaints will be dealt within seven working days.